Services built for
245D providers

Online training, compliance documents, and hands-on consulting — everything your agency needs to launch, operate, and stay compliant.

245D & PSR Compliance Training

All courses are delivered through CareCertify.net — our online LMS platform built specifically for Minnesota 245D waivered service providers. Courses are self-paced, narrated, and include competency quizzes and completion certificates.

Every course maps directly to MN Statutes Chapter 245D and MN Rules Chapter 9544. When DHS updates requirements, we update the curriculum and notify your agency.

  • Completion certificates for every course
  • LMS tracking & compliance reports
  • 24/7 on-demand access
  • Per-seat or agency subscription pricing
  • Annual training auto-enrollment available
View Training Pricing →
245D & PSR Orientation — Direct Care Staff
Complete new-hire orientation bundle
14.75
hours
245D & PSR Orientation — Managers
Designated Coordinator / Designated Manager
19.75
hours
Positive Supports Rule Core
PSR 9544 — required for all 245D staff
7.5
hours
Annual Training Refresh — Direct Care Staff
All required annual refresher courses
6.75
hours
Annual Training Refresh — Managers
Includes PSR Core + Function-Specific refresher
7.0
hours
AMH Certification: Mental Health Fundamentals
Required for Adult Mental Health certified homes
7.5
hours
Employment Support Services Package
DHS Employment Specialist requirements
6.5
hours
+ 15 individual à la carte courses
Medication Admin, HIPAA, Documentation, Rights & more
from $28
per course

Policy Manuals & Employee Handbooks

DHS-aligned documents your agency needs to operate. Every template is fully editable, professionally formatted, and ready for your licensor review.

📋

245D Policy & Procedure Manual

A complete, DHS-formatted policy manual covering all required 245D policy areas. Used by licensors during your inspection — this needs to be right.

Includes

  • All required 245D policy sections
  • Service recipient rights policies
  • Maltreatment reporting procedures
  • Incident management policies
  • Medication administration policies
  • Emergency & safety procedures
  • Branded with your agency name & logo
$299 one-time · editable .docx
👥

Employee Handbook Template

A comprehensive HR handbook covering all policies, procedures, and expectations for home care and 245D agency employees.

Includes

  • Hiring & onboarding policies
  • Code of conduct & ethics
  • Attendance & time-off policies
  • Disciplinary procedures
  • Background study requirements
  • Employee acknowledgment forms
  • Job description templates
$199 one-time · editable .docx

Business Consulting

CareCertify consulting helps Minnesota 245D agencies stay compliant, navigate the current DHS licensing moratorium, and position for growth when the moratorium lifts in January 2028.

⚠️
DHS 245D Licensing Moratorium in Effect — January 1, 2026 through December 31, 2027

DHS is not accepting new 245D license applications during this period. New agency startup consulting is not available. Our consulting packages are designed for the current moratorium environment — exception process navigation, compliance audits, and moratorium lift readiness planning.

🔍

Compliance Audit & Review

Full operational audit including personnel files, training records, service agreements, and documentation practices. Written report with corrective action recommendations.

$750
one-time engagement
👩‍💼

HR Systems Setup

Payroll software configuration, benefits administration setup, onboarding workflows, background study process documentation, and technology recommendations.

$600
one-time engagement
💻

Technology & Software Setup

EMR/EHR selection and configuration, EVV setup, billing software, and full tech stack recommendations tailored to your agency size and service mix.

$500
one-time engagement
🛡️

Insurance & Bonding Guidance

Review of general liability, professional liability, and employee dishonesty bond requirements for 245D providers. Broker referrals and coverage recommendations.

$250
one-time engagement
🕐

Hourly Consulting

General business consulting for home care agencies and startups. HR, operations, compliance, technology, or anything else you need — billed by the hour, no minimums.

$150
per hour · no minimum
Schedule a Consultation →

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