● New: Minnesota payroll is now in early access inside Certify245D. See payroll →
CareCertify staff training

Training that schedules, tracks and proves itself

DHS-aligned 245D orientation, maltreatment reporting and annual training — online, on any device, with certificates that land in each employee's file and next year's training opened automatically.

72 hr
maltreatment training, assigned automatically
Annual
requirements reopen on the anniversary
Any
device — phone, iPad or computer
1
login shared with Certify245D
How it runs

You hire. The training takes care of itself.

  1. Orientation is assigned at hire

    New staff start 245D orientation in their own portal before the first shift.

  2. 72-hour training follows the client

    Linking a caregiver to a client assigns the 72-hour maltreatment reporting training and shows the countdown on your dashboard.

  3. Certificates file themselves

    Finish a course and the certificate is issued and saved to the employee's folder with the real completion date.

  4. Next year opens on its own

    Annual training reopens on the anniversary with a completion window and reminders — nobody re-types a date.

Training · agency report

Training status

Export
KL
Kim L.
72-hr maltreatment reporting
Due in 2d
DT
Dana T.
Annual training · 2026
Complete
SN
Sam N.
245D orientation · lesson 7 of 11
In progress
AB
Ali B.
Annual training · window open
38 days left
Course library

DHS-aligned, law-current curriculum

Narrated video lessons, quizzes and certificates. When the law changes, the course changes.

245D

Direct support orientation

The orientation series for new direct support professionals: 245D basics, rights, positive supports, documentation, safety and your role.

Pre-shift

72-hour maltreatment reporting

Vulnerable adults and child maltreatment reporting under 626.557 and chapter 260E, and the abuse prevention plans — before working alone with a person served.

Every year

Annual refreshers

The extended annual set: grievances, suspension and termination, drug- and alcohol-free workplace, positive supports, IAPP, universal precautions, incident reporting, safety and more.

Core

Caregiver skills

Bloodborne pathogens, ADLs and IADLs, documentation and EVV, fraud prevention, nutrition, medication administration, preventing sexual violence, rights.

Leadership

Manager & coordinator training

Training for designated managers and coordinators: licensing compliance, staff supervision, person-centered outcome writing and more.

Behavioral health

Mental health series

Anxiety and OCD, mood and psychotic disorders, crisis response, trauma-informed care, suicide prevention, substance use, psychotropics and more.

Beyond 245D, CareCertify offers training-only plans for 245I mental health, substance use disorder programs, PCA and CFSS, assisted living, adult day, foster care and other Minnesota programs. See programs →

Why agencies switch

Training that documents itself

📊

Reports for owners and coordinators

See who's trained, who's due and who's behind — by employee, by course or across the agency.

🪪

Records that belong to the caregiver

Training records are person-owned and follow the caregiver; agencies are granted access to their own staff's records.

↩️

Credit for prior training

Record training done elsewhere with its original date so experienced staff aren't retrained for nothing.

📱

Made for the field

Caregivers train on the phone in their pocket. Lessons resume where they left off.

📁

A folder for every employee

Handouts, certificates and orientation records in one place the employee can see too.

⚙️

Training only, or the whole system

Run CareCertify on its own, or with Certify245D so training sits next to every other requirement.

FAQ

Common questions

Does annual 245D training schedule itself?

Yes. When a course is completed, next year's requirement opens automatically on the same anniversary, and staff get a completion window with reminders.

Who owns a caregiver's training record?

The caregiver does. Training records are person-owned and travel with the employee; agencies are granted access to their own staff's records.

Can caregivers train on a phone?

Yes. Courses, quizzes and certificates work on phones, tablets and computers, so staff can train in the field.

Do you offer training for programs other than 245D?

Yes. Training-only plans cover 245I mental health, substance use disorder programs, PCA and CFSS, assisted living, adult day, foster care and more.

More answers on the FAQ page →

Ready when you are

Train your team the easy way

Training-only plans start at $99/month. Add Certify245D and the whole compliance system comes with it.