● New: Minnesota payroll is now in early access inside Certify245D. See payroll →
Who we serve

Built for Minnesota home and community-based services

Different licenses, different rules. Certify245D applies the right ones to each service — and CareCertify trains staff across many more program types.

Chapter 245D

245D Basic & Intensive providers

The core of Certify245D. Basic services follow 245D.07; Intensive services follow 245D.071, with more planning, faster review cycles and a longer annual review. The software keeps them separate so nothing is under- or over-documented.

Individualized Home SupportsIn-Home & Out-of-Home RespiteHomemakingCompanion servicesNight supervisionPositive support servicesEmployment services

What you get

  • Full 245D intake packet on your letterhead
  • AI-drafted CSSP addendum and IAPP from the support plan
  • 45-day Intensive and Basic review tracking, per service
  • Basic and Intensive annual-review wizards
  • 72-hour training assigned when staff meet a new client
256B.0659 · 256B.85

PCA & CFSS agencies

Many 245D providers also run PCA or CFSS — and those programs bring their own documentation timers, forms and bond requirements. Certify245D runs them in the same client record, and its insurance register knows which bonds your enrollments require.

PCACFSSCombined 245D + PCA/CFSS

What you get

  • CFSS forms alongside the 245D packet
  • PCA and CFSS requirement timers
  • Surety bond and insurance requirements tracked with the statute behind each
  • Payroll from EVV hours Early access
Training-only plans

245I, SUD and other programs

Not every agency needs the 245D compliance software. CareCertify runs on its own for programs whose required training differs — each with its own training list, certificates and reports.

245I mental healthSubstance use disorderAssisted livingAdult dayFoster careHospiceCTSSAutism / EIDBICNA · HHA · PCA

What you get

  • The training list your program requires
  • Automatic annual assignments and reminders
  • Certificates and reports by employee and course
  • Upgrade to the full system any time
Multi-agency & white-label

Consultants and owners with several licenses

Certify245D is multi-tenant from the ground up. Switch between agencies in one login; each agency's data is isolated in the database, and each agency's documents carry its own name, license details and brand.

Compliance consultantsMulti-license ownersManagement companies

What you get

  • One login across all your agencies
  • Per-agency branding and letterhead
  • Per-agency module choice: training, compliance or both
  • Custom pricing — talk to us
Starting out

New and prospective agencies

DHS's 245D licensing moratorium changes the path for new providers through 2027. We help you understand it, and get your systems ready either way.

Start here

What the moratorium means, how exceptions work, and what to do now.

New agency startup →
FAQ

Common questions

Does Certify245D handle Intensive 245D.071 services?

Yes. Intensive services get 45-day review clocks, the self-management assessment, and the Intensive annual review, which covers more than the Basic review.

Can a consultant manage several agencies?

Yes. Certify245D is multi-tenant: one login can switch between agencies, and each agency's documents carry its own branding and letterhead.

More answers on the FAQ page →

Ready when you are

Tell us what you run

We'll show you exactly how Certify245D handles your programs — on a demo agency set up like yours.