1. Introduction

CareCertify, LLC (“CareCertify,” “we,” “us,” or “our”) respects the privacy of visitors to 245DCompliance.com (the “Site”). This Privacy Policy describes how we collect, use, and protect information submitted through or collected in connection with the Site.

This Site is primarily a B2B marketing resource for home care agencies and related organizations. We do not sell personal information to third parties.

2. Information We Collect

2.1 Contact and Inquiry Information

When you submit a contact form, pricing request, or service inquiry through the Site, we collect the information you voluntarily provide, which may include:

• Name and job title
• Organization or agency name
• Email address and phone number
• Nature of your inquiry or service interest
• Agency type and approximate size

2.2 Automatically Collected Information

Like most websites, the Site automatically collects certain technical information when you visit, including:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited and time on site
• Referring website or search query
• Cookie data (see Section 5)

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide information about our services
• Follow up on service requests and prepare proposals
• Send relevant marketing communications about compliance training and consulting services (you may opt out at any time)
• Improve the Site’s content and user experience
• Analyze aggregate traffic patterns and marketing effectiveness
• Comply with applicable legal requirements

4. Marketing Communications

If you submit a contact form or inquiry, we may send you periodic email communications about CareCertify services, compliance updates relevant to Minnesota 245D providers, and related resources. Each marketing email will include an unsubscribe link. You may also opt out by contacting us directly.

We do not send unsolicited bulk email to addresses obtained from third-party lists.

5. Cookies

245DCompliance.com uses cookies and similar technologies for site analytics and performance monitoring. We may use tools such as Google Analytics to understand traffic patterns and improve the Site. You can opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on.

Most browsers allow you to disable cookies through browser settings. Note that disabling certain cookies may affect Site functionality.

6. How We Share Your Information

We do not sell your personal information. We may share information in limited circumstances:

• With service providers who assist in operating the Site or processing inquiries (e.g., email platforms, hosting providers), subject to appropriate confidentiality obligations
• With CareCertify’s internal team and authorized representatives for service delivery purposes
• When required by law, regulation, or legal process
• In connection with a merger, acquisition, or business transfer, with notice to you

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information submitted through the Site. However, no data transmission over the Internet can be guaranteed to be completely secure. Please exercise caution when transmitting sensitive information.

8. Data Retention

We retain inquiry and contact information for a period sufficient to respond to and fulfill your request, and for a reasonable period thereafter for business records purposes. Analytics data is retained for up to 24 months. You may request deletion of your information by contacting us.

9. Your Rights

You have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise these rights, contact us at the address below.

10. Links to Other Sites

This Site may link to external websites including Minnesota government resources and CareCertify.net. This Privacy Policy applies only to 245DCompliance.com. We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Material changes will be communicated through the Site.

12. Contact Us

Last Updated: April 4, 2026