Self-service for your staff. Fewer calls to your office.
Every caregiver gets their own login for tax and pay forms, time-off and sick-time requests, incident reports, training, certificates and — with payroll — their pay stubs. On their phone, any time.
The paperwork your office chases, handled by the employee
W-4 changes on a sticky note. Direct deposit forms in the glovebox. Sick-time requests by text. The portal gives every one of those a proper form, a signature and a place in the employee's record — so your office reviews instead of retyping.
- Works on any phone, tablet or computer — no app to install
- Forms are signed electronically and submitted to your office
- Your office reviews submissions before they enter the record
- The same login staff already use for training
What your staff can do on their own
Tax & pay
Federal W-4
Update federal withholding any time, signed and dated.
Minnesota W-4MN
State withholding, kept alongside the federal form.
Direct deposit
Set up or change the account their pay goes to.
Personal info & time away
Contact & address changes
New address, phone number or emergency contact — no more calling it in.
Earned sick & safe time
Request ESST through a form instead of a text message, so there's a record of every request.
Time-off requests
Ask for time off in advance and keep the request on file.
Payroll & time
Report a payroll error
Missing hours or a wrong rate? Staff report it with the details your office needs to fix it.
Timeslip upload
Snap and upload a timeslip or timesheet from the phone.
Pay stubs Early access
With Certify245D payroll, stubs post to the portal each pay period, and year-end forms land there too.
Safety, training & records
Incident reports
Staff start an incident report from the field, while details are fresh.
Training & certificates
Take assigned CareCertify courses and download their own certificates.
My documents
Handouts, certificates and orientation records in one folder. Anything they upload is reviewed before it's filed.
Less chasing, cleaner files
Without a portal
- Paper W-4s and direct deposit slips to retype
- Sick-time and time-off requests lost in text threads
- "Can you email me my pay stub?" every pay day
- Incident details collected days later
- Certificates emailed around and re-saved
With the Certify245D portal
- Forms signed by the employee and submitted to you
- Every request on file with a date
- Stubs waiting in the portal (with payroll)
- Incident reports started from the field
- Certificates filed to the employee record automatically
Portal questions
Do employees need to install an app?
No. The employee portal works in the web browser on any phone, tablet or computer, with the same login staff use for training.
Which forms can employees complete themselves?
Federal W-4 and Minnesota W-4MN, direct deposit, address and emergency contact changes, earned sick and safe time and time-off requests, payroll error reports, timeslip uploads and incident reports.
Can employees see their pay stubs?
Yes, when the agency runs payroll in Certify245D. Payroll is in early access, and stubs post to the portal each pay period.
Does everything employees submit go straight into their file?
No. Submissions go to the office for review first, so nothing enters the official record until someone at the agency has checked it.
Give your staff a portal they'll actually use
See the employee view in a live demo — on a phone, the way your caregivers will use it.